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Previously posted Learning Pathway Resources and Opportunities

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Below are categories of previously highlighted resources. Use the links to jump to a section you desire. Expand the category titles to display the resource lists.

Technical Customer Service Workplace Culture and Diversity, Equity, and Inclusion
Leadership Human Resources Training Workforce Support During Extraordinary Times
Working Remotely Virtual Training COVID-19

Technical

Comprehensive, step-by-step instruction on how to effectively understand, use, and master tasks such as how to use computer apps (e.g. Microsoft Word, Excel, PowerPoint, OneNote, etc.) as well as manual skills (e.g. how to use a fire extinguisher, lift a box, etc.).

Customer Service

Taking care of customer needs by providing professional, helpful, high-quality service and assistance before, during, and after customer requirements are met.

Workplace Culture and Diversity, Equity, and Inclusion (DEI)

Enterprise DEI foundational training will soon be launched for all state employees. The DEI competencies and definitions are already being used to support workforce and workplace success. This training pathway provides more foundational DEI learning and growth opportunities that are a part of successful workplace culture where inclusion and belonging are centered. These learning resources support the importance and value of DEI in all state work.

Leadership

General Leadership

General leadership development expands the capacity of individuals to perform in supervisory and influencer roles within teams and organizations.

Self-leadership

Self-leadership is the practice of intentionally influencing your thinking, feeling and actions towards your objectives.

Leadership During Crisis

These resources show how leaders can effectively support and influence others and teams to navigate and mitigate times of crisis.

Human Resources Training

These are resources and information to support the learning and development of human resource professionals.

Workforce Support During Extraordinary Times

These are resources offered through the Employee Assistance Program (EAP). This pathway is focused on resources to provide support in navigating the impacts of COVID-19 in our lives and connected to our roles as state employees.

Working Remotely

Working from home for the first time? These resources will help you learn new technology tools, set up your home office, maintain relationships with your colleagues, and make this new experience the best it can be.

Virtual Training

Resources to help training professionals operate in a virtual environment. This includes converting in-person trainings to an online setting, learning best practices, and how to use online tools.

COVID-19

These are resources to help you learn about COVID-19 and its impacts, and develop the skills needed to move forward.