This skill-building course is specifically designed for women aiming to effectively manage workplace conflict. Through the development of negotiation competencies, this course equips you with the necessary tools to engage in courageous conversations. We focus on the gender dimensions of conflict resolution and negotiation strategies, allowing women to enhance their interpersonal communication and negotiation skills. Throughout the program, you will have the opportunity to engage in discussions, role plays, and teach-backs, all within a supportive co-learning environment. You will use real-world negotiation scenarios for practical application.

Performance Objectives: Upon completion of this course, you should be able to:

• Create durable negotiation agreements.
• Prepare negotiation strategies.
• Identify and choose the most effective conflict-management style for the situation.
• Identify and respond to gender-related negotiation biases.
• Use shared values and interests to solve problems.
• Actively listen in negotiations.
• Define your negotiation goals and targets.
• Develop effective negotiation options and alternatives.
• Create a personal negotiation plan.

Intended Audience: All audiences.