Class / Schedule

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Written Communications

Writing Documents in Plain Talk (1 Day) - Virtual or In-person

01-03-EW50

This course will cover the general principles and seven guidelines of Plain Talk as it applies to writing instructions, announcements, publications, and other documents.

    As a writer or editor for a state agency you should write and design your documents for easy use and customer understanding. In order to do so, you need to use plain language or writing that the typical customer can act upon after a single reading. Writing in Plain Talk allows government to excel at what it does best - serve the public.

      For more in-depth information about the Governor's Initiative on Plain Talk go to:

          http://www.governor.wa.gov/issues/issues/efficient-government/plain-talk

            Note: This course helps you get your documents to the point of usability, but does not include training on usability testing.

              Performance Objectives: Upon completion of this course, you should be able to:

                • Understand customer needs.
                • Use simple language.
                • Include only important information.
                • Keep sentences and paragraphs short.
                • Use active sentences.
                • Use key personal pronouns such as 'we' and 'you.'
                • Design clear pages.

                Competencies covered in this course: Written Communication

                  Intended Audience: Public sector employees who must write readable documents according to Executive Order 05-03.

                  Scheduled Class Location and Dates
                  City / Facility Date and Time Course Cost Cancel Date Instructor
                  1 Virtual

                  Virtual Training
                  Online
                  ,
                  • Sep 23 2020 8:00am-4:30pm
                  $145.00 Sun, 09/06/2020 - 17:00 Kathy Burrows
                  2 Virtual

                  Virtual Training
                  Online
                  ,
                  • Oct 12 2020 8:00am-4:30pm
                  $145.00 Wed, 09/23/2020 - 17:00 Jordan Peabody
                  3 Virtual

                  Virtual Training
                  Online
                  ,
                  • Nov 5 2020 8:00am-4:30pm
                  $145.00 Mon, 10/19/2020 - 17:00 Carriann Lane
                  4 Virtual

                  Virtual Training
                  Online
                  ,
                  • Dec 8 2020 8:00am-4:30pm
                  $145.00 Thu, 11/19/2020 - 16:00 Kathy Burrows
                  5 Olympia

                  Enterprise Services, Department. of
                  1500 Jefferson Street E
                  Olympia, WA 98501
                  • Jan 11 2021 8:00am-4:30pm
                  $145.00 Wed, 12/23/2020 - 16:00 Jordan Peabody
                  6 Olympia

                  Enterprise Services, Department. of
                  1500 Jefferson Street E
                  Olympia, WA 98501
                  • Feb 8 2021 8:00am-4:30pm
                  $145.00 Wed, 01/20/2021 - 16:00 Carriann Lane