This course is designed to be highly interactive, maximizing your involvement through presentation, discussion, and actual facilitator activities. This practical course aims to provide an opportunity for you to explore a range of tools and techniques, gain feedback in practice sessions and build increased confidence in dealing with challenging situations.

Note:  You must have had a basic facilitation class and some experience facilitating prior to attending this course.

Performance Objectives: Upon completion of this course you should be able to:

• Strengthen your facilitator knowledge and abilities gained from previous training and experience.
• Describe the major factors that affect team dynamics and how to use these factors to help the group/team function more effectively.
• Based on participants past experience, design and critique intervention strategies.
• Use new facilitation skills: practicing solutions for when things go wrong during a meeting.

Competencies covered in this course: Facilitation

Intended Audience: Public sector employees.