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Class / Schedule


Lean Training

Problem Solving the Washington Way (1/2 Day)

This 4 hour foundational course introduces all employees including line staff, supervisors, managers and executives to the 9-step problem solving methodology used in a lean workplace. This class covers problem identification and a practical scientific methodology for solving process problems with hands-on, skill building experience in the class.

    Performance Objectives: Upon completion of this course you should be able to:

    • Describe the 9-step problem solving methodology.
    • Begin applying the 9-step problem solving methodology individually or in teams.

    Intended Audience: State employees 

    Scheduled Class Location and Dates
    City / Facility Date and Time Course Cost Cancel Date Instructor
    1 Olympia

    Enterprise Services, Department. of
    1500 Jefferson Street E
    Olympia, WA 98501
    • Nov 2 2020 8:00am-12:00pm
    $120.00 Wed, 10/14/2020 - 17:00 Lori Erickson