This workshop focuses on how you can coach effectively to foster a learning environment. The workshop discusses the importance and benefits of coaching, provides a framework for what successful coaching looks like and uses fun interactive exercise to help you as a coach apply your skills.

Performance Objectives: At the completion of this course you should be able to:

• Define coaching
• Discuss benefits related to coaching employees
• Identify coaching foundations
• Distinguish between performance and improvement coaching
• Explore the six key competencies for coaching
• Use appreciative and constructive feedback
• Learn and use practical coaching processes
• Prepare and practice excellent coaching conversations

Intended Audience: Public sector managers, supervisors and lead workers