Interpersonal Communication

Crucial Conversations Refresh & Deliberate Practice (1/2 Day)


Great, you have taken the Crucial Conversation training! You have invested time and resources in yourself and for teams and organizations you work in. You may have even had your first Crucial Conversation and are using the model, but now you would like to build your skills and help others in your organization do the same.

This class will lead you through a highly interactive refresher of the content and the preparation that happens before the conversation, during, and after. All in an effort to build your skill as a dialogue master!

This is a great class for organizations that have trained a large amount of employees in crucial conversations but want it to become part of daily practice and need to keep the skills front and center.

You need to review your Crucial Conversations model prior to class so that we can dive deeper into the content.

Pre-requisite: Must have taken Crucial Conversations and bring your kit to class.

Intended Audience: Managers, HR professionals, and teams that took Crucial Conversations and are looking for way to use these skills more effectively.

  • Sorry, there are no classes currently available for this course.
    Contact the DES Training Center traininginfo@des.wa.gov for training options.