This interactive course explores the contrast between growth (outward) and fixed (inward) mindsets, particularly their influence on our professional lives. With a growth mindset, you embrace change and understand how individual actions impact collective objectives. On the other hand, a fixed mindset focuses on personal ambitions, often disregarding the team, and stems from the belief that your core traits are static. Through a blend of lecture, real-world examples, and engaging activities, you will gain a solid grasp of these mindset dynamics and their significance in the workplace.

Performance Objectives: Upon completion of this course, you should be able to:

• Explain the difference between and outward and an inward mindset.
• Recognize your primary type of mindset and those of your team members.
• Describe the impact that each mindset has on performance of the individual, the team, and the overall organization.
• Use techniques to create a greater level of the outward mindset.
• Discuss why mindset is a critical component of leadership.
• Demonstrate how mindset is a fundamental building block for individuals, teams, and organizations to be successful.

Intended Audience: Leaders, managers, and supervisors.

Sales Tax Notice: Effective October 1, 2025 
In accordance with Washington State law (ESSB 5814), sales tax will be applied to all training services. In addition to the course cost, sales tax will be calculated based on your agency's location and added to your final invoice after the class is completed.