Fleet Services and Repairs

Emergency maintenance or repairs

For emergency repairs during business hours (7:30 a.m. to 4:30 p.m.), contact vendor services at (800) 542-6840. For after-hours emergency repairs contact Roadside assistance at (866) 329-3471.

Maintenance or repairs for Fleet Vehicles

Need maintenance or repair of Agency owned vehicles? Use this link.

Maintenance should occur at scheduled intervals based on the vehicle type and mileage (see State Fleet Operations quick reference sheet).

The assigned driver and the agency transportation officer (ATO) will receive an email notification of the required maintenance up to 750 miles before it is due. The email will contain an inspection sheet, which must be faxed by the vendor to Fleet Operations at (360) 507-9262 or e-mailed to mpmaint@des.wa.gov after the maintenance is performed.

Note: Because newly consolidated vehicles may not have a maintenance history with us, you could potentially receive notifications for service that are incorrect. If that is the case, please contact fleet operations.

In certain locations, Fleet Operations and/or partner agencies perform scheduled maintenance or unscheduled repairs. If you are within the following counties, you can request service online by clicking on the county link below. Your information will be sent directly to the partner city/county agency fleet operations shop:

Loaner Vehicles

You can request a loaner vehicle at the time you schedule your vehicle for maintenance. Charges for these vehicles are as follows:

  • Fones Road location - Mileage rate only
  • Other county locations - No charge

Basic Oil Changes, etc.

You may use a local "quick lube" vendor for basic services such as oil changes, windshield wiper replacements, fluid top-offs, etc. Any maintenance over $100 performed by a vendor must be pre-authorized by Fleet Operations. You can receive authorization by calling us at 1-800-542-6840. In addition, all invoices must be signed by the driver to indicate the service was received.