Contact Fleet Operations

General Contact

Address: 1312 Fones Road, Bldg.4, Olympia, WA 98504-1032

Topic Hours Contact
Customer service/general information 7:30 a.m. to 4:30 p.m. 360-664-9215, option #0 or mpmail@des.wa.gov
Billing 7:00 a.m. to 4:00 p.m. 360-664-9215, option #3 or mpmail@des.wa.gov
Fax - billing 24/7 360-438-8239
Fax - maintenance authorization 24/7 360-507-9262
Reservations/Dispatch - Olympia Fleet Operations 7:30 a.m. to 4:30 p.m. 360-664-9215, option #1 or mpdispatch@des.wa.gov
Statewide maintenance assistance & vendor authorizations 7:30 a.m. to 4:30 p.m. Call 800-542-6840 or mpmaint@des.wa.gov
Vehicle maintenance facility 7:30 a.m. to 4:30 p.m. 360-664-9215, option #2 or mpmaint@des.wa.gov

For Roadside Assistance or to report an accident

Topic Provider Phone Number
Accidents - reporting CEI 877-443-5777
Accidents - claimants DES Office of Risk Management 360-407-9199
Roadside Assistance
(vehicles within
3 year/36,000 mile
warranty)
Chevrolet 800-243-8872
Ford 800-241-3673
Toyota
(breakdowns only)		 877-304-6495
Chrysler/Dodge/Jeep (breakdowns only) 800-521-2779
Roadside Assistance (all other vehicles) Fleet Rescue
Road Service		 800-356-9316
Note: In addition to contacting the service provider, please call Fleet Operations at 800-542-6840 to notify staff of a breakdown, accident, or damage to a vehicle. Leave a message if beyond normal business hours.

Vehicle Maintenance/Repair Services for Fleet Operations Vehicles

County/City Repair Facility Address Contact Name/Phone
Thurston County - DES Fleet Operations 1312 Fones Road, Bldg. 4,
Olympia, WA 98504-1032		 Justin Kyllonen
360-664-9200
King County 707 S. Orcas Street
Seattle, WA 98108		 Ed Burnside
206-263-9800
City of Bellevue 2901 115th Ave. NE
Bellevue, WA 98004		 425-452-2037

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