We value our customers’ feedback and use it to improve our processes around statewide contracts.
- Topics that we communicate to state agencies
- Website content and usability
- New statewide contracts that meet our customers’ needs
- Posting planned procurements on our website
Submit feedback to us about using statewide contracts or request a customer listening session.
Subscribe to Contracts Connection to get updates on statewide contracts.
Our goals for customer satisfaction:
- We are customer-focused.
- We communicate timely, accurately and meaningful information with our customers.
- Our customers have access to the right products and get the right value for public dollars.
- Statewide contracts are consistent and efficient for our customers.
- Our contract management standards include accuracy in contracts and holding vendors accountable for the contract terms and performance.