This course explores human development concepts that help you retrain your mind, increase your motivation, and become more productive in your personal and professional life. By applying these concepts, you’ll develop the mindset you need to perform at the highest levels and empower others to do the same. You will learn to overcome obstacles that keep you and your team members from achieving desirable outcomes, gain practical skills to improve your self-talk and improve team members’ performance, and create a personal development plan to implement these powerful concepts and techniques in your workplace.

Performance Objectives: Upon completion of this course, you should be able to:

• Define and describe a positive, motivational mindset.
• Use positive interpersonal communication techniques in daily work interactions.
• Identify various approaches to motivation.
• Apply motivational mindset concepts and behaviors in the work setting.
• Create a personal coaching plan for working with team members.

Intended Audience: All audiences.

Sales Tax Notice: Effective October 1, 2025 
In accordance with Washington State law (ESSB 5814), sales tax will be applied to all training services. In addition to the course cost, sales tax will be calculated based on your agency's location and added to your final invoice after the class is completed.