This course teaches you methods for making decisions in normal and high-intensity situations. You will learn the importance of focusing on top priorities, delegation, eliminating distractions, and effective execution in decision-making.

Performance Objectives: Upon completion of this course, you should be able to:

• Understand the components of decision making and problem solving.
• Identify the questions that develop decision-making and problem-solving abilities.
• Use tools and proven models to improve your decision-making and problem-solving abilities.

Intended Audience: Leaders, managers, and supervisors.

Sales Tax Notice: Effective October 1, 2025 
In accordance with Washington State law (ESSB 5814), sales tax will be applied to all training services. In addition to the course cost, sales tax will be calculated based on your agency's location and added to your final invoice after the class is completed.