This course provides you with the knowledge and skills to help you function as an effective meeting facilitator.

Performance Objectives: Upon completion of this course, you should be able to:

• Design effective meetings with clear objectives and key questions.
• Diagnose your facilitation and communication styles and understand how they both help and hinder you as a facilitator.
• Describe the communication skills necessary for meeting facilitators and members.
• Increase participation in meetings and manage interactions between participants with differing communication styles.
• Describe the four most common communication styles and how they manifest in participants during meetings.
• Explain the difference between “task” and “maintenance” activities.
• Identify the stages of group development and analyze the facilitation needs at each stage.
• Describe the roles and responsibilities of a leader before, during, and after the meeting.
• Describe the roles and responsibilities of a recorder before, during, and after the meeting.
• Explain the purpose and process of brainstorming.
• Facilitate brainstorming sessions.

Intended Audience: All audiences.

Sales Tax Notice: Effective October 1, 2025 
In accordance with Washington State law (ESSB 5814), sales tax will be applied to all training services. In addition to the course cost, sales tax will be calculated based on your agency's location and added to your final invoice after the class is completed.