This course teaches you about the civil service and labor relations rules applicable to your employees. It provides with tools to help you follow these rules and resources for answering your employees’ questions.

Performance Objectives: Upon completion of this course, you should be able to:

• Define civil service rules and what they contain.
• Define labor relations, collective bargaining agreements, and grievances.
• Define and compare unfair labor practices and good labor relationships.
• Explain the governing laws supporting the civil service rules and collective bargaining.
• Know where to find the civil service rules and collective bargaining agreements.
• Identify who to contact if you have questions.

Intended Audience: All audiences.

Instructions to access the eLearning: Register for this eLearning by searching for WA State Civil Service Rules & Labor Relations in the Washington State Learning Center. 

Contact DES training team with questions at Traininginfo@des.wa.gov.