What is Amazon Business?

Amazon Business is built on Amazon's familiar, easy-to-use shopping experience, and provides access to hundreds of millions of products, competitive pricing, and fast and free shipping options (without paying for Amazon Prime memberships). State purchasing cardholders can take advantage of features tailored for government procurement organizations including:

• Free two-day shipping on qualifying orders
• Business pricing and quantity discounts on select items
• Business-optimized search and browse functionality
• Enhanced reporting & reconciliation
• Dedicated customer service

Our goal is to eliminate the use of personal Amazon Prime subscriptions tied to government purchases. We can get the same benefits using this free service and reduce our risk of fraud and ethics violations at the same time.

What's Next?

If you are an authorized buyer for a Washington State agency, board, commission, higher education institute, school district, local government agency, or Office of Elected Officials and would like to enroll your agency in the Washington State Amazon Business Account, please contact Contracts and Procurement Business Operations at cprmanalytics@des.wa.gov.

If you have received an email invitation from Amazon Business, accept the invitation to get started. (Note: Invitations expire after 21 days.)

If you have a personal Prime Membership tied to your Washington State email address, please cancel your personal Prime Account subscription. You will get the same benefits with Amazon Business, at no cost to the state. Use the instructions below.

Migrating an Existing Amazon Account to Washington State's Amazon Centralized Amazon Business Account

All existing Amazon accounts used for making purchases on behalf of an agency must be brought under the Washington State Amazon Business account in order to comply with the Terms and Conditions in place with Amazon. If you have an existing Amazon.com or Amazon Business account already linked to your wa.gov email address, follow these simple steps.

Cancelling your previously purchased Prime Membership tied to your Washington State email address

If you have an active Prime Membership which you purchased in order to make purchases on behalf of your organization, you can request a pro-rated refund of the membership after you have transitioned your account to the Washington State Amazon Business account. Please call Amazon Business Customer Support at (866) 486-2360 to process this refund.

Need help?

Are you responsible for getting your agency started with Amazon Business? If so, view our Program Admin webpage.

Contact Amazon Business Customer Support at (866) 486-2360 or at http://www.amazon.com/gp/help/contact-us.

For technical support contact Amazon Business Customer Service directly.

Take a tour of the Amazon Business Account program, Amazon Business video tutorials or check out the Washington State Agencies' Amazon Business FAQs.

Thanks & welcome to Amazon Business!