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Course Name	Course Code
Presentation Skills	01-03-E002
Interpersonal Conflict Resolution	01-03-E00T
Communication Styles & Skills for Employees	01-03-E015
Understanding People Through Strengths	01-03-E056
Customer Service	01-03-E059
Assertive Communication	01-03-E075
Customer Service: Maintaining a Positive Attitude	01-03-E077
Helping Difficult Customers	01-03-E083
Crucial Learning Crucial Conversations For Mastering Dialogue	01-03-EC03
Adult Learning Styles	01-03-EC23
Collaboration in the Workplace	01-03-EC32
Crucial Learning Crucial Conversations for Accountability	01-03-EC33
Emotional Intelligence in Practice: Manage Workplace Emotions	01-03-EC35
Foundations of Emotional Intelligence	01-03-EC36
Emotional Intelligence - Foundations & In Practice	01-03-EC39
Crucial Learning Crucial Conversations Train the Trainer Certification	01-03-EC41
Managing Challenging Conversations	01-03-EC54
Skill Building Workshop	01-03-EC55
Crucial Learning Crucial Conversations for Mastering Dialogue Online (eLearning)	01-03-ECOE
Writing Skills for Public Sector Professionals	01-03-EW04
Writing Policies & Procedures	01-03-EW10
Writing Minutes & Meeting Notes	01-03-EW19
Grammar Review	01-03-EW28
Technical Writing for Public Sector Professionals	01-03-EW37
Editing & Proofreading for Public Sector Professionals	01-03-EW39
Writing for the Web	01-03-EW44
Plain Language - Writing and Design	01-03-EW50
Grammar Foundations	01-03-EW53
Editing Skills Review	01-03-EW55
Technical Writing: Editing Techniques	01-03-EW59
Technical Writing: Proofreading Techniques	01-03-EW60
Writing Emails	01-03-EW64
Accessible Document Design for Beginners	01-03-EW68
Government to Government Training	01-03-SP14
Excel Pivot Tables	01-04-D712
Excel 2019 Level 2	01-04-D724
PowerPoint 2016 - 2019 Level 1	01-04-D725
Outlook 2016 - 2019 Level 1	01-04-D727
Access 2016 Level 1	01-04-D731
Excel 2019 Level 3	01-04-D734
Web Design Principles	01-04-D745
Excel: Creating Dashboards	01-04-D746
Excel Formula Favorites	01-04-D747
InDesign CC Level 1	01-04-D748
SQL Structured Query Language Level 1	01-04-T808
Visio 2016 Level 1	01-04-T907
JavaScript Programming Level 1	01-04-T915
Articulate Storyline 3 & 360: Essentials Level 1	01-04-T918
Articulate Storyline 3 & 360: Beyond Essentials Level 2	01-04-T921
Excel: Interactive Reports	01-04-T935
Articulate Storyline: Tips, Tricks, and Gamification	01-04-T944
SQL Language Basics	01-05-T929
Data Warehouse Information and Overview	01-05-T930
Data Analysis, Integration, and Business Intelligence	01-05-T931
Managing Job Stress	01-07-EE05
Creating and Sustaining Work-Life Balance	01-07-EE65
The Importance of Self-Care	01-07-EE66
Self-Esteem and Our Internal Dialog	01-07-EE67
Alleviating Compassion Fatigue and Avoiding Burnout	01-07-EE71
Mental Health First Aid	01-07-ER14
Reasonable Suspicion	01-07-ER15
Violence in the Workplace	01-07-M206
Human Resource Essentials	01-09-HR51
Recruitment & Selection	01-09-HR60
Fundamentals of Human Resources	01-09-HR61
Changing World of Work and Employee Relations	01-09-HR62
Misconduct Investigator Training	01-09-HR64
Navigating Discrimination Claims & Managing Accommodations	01-09-HR65
Performance Management in a Just Cause World	01-09-HR66
Budgeting for the Non-Financial Manager	01-09-M091
Language of Leadership: Enhancing Your Leadership Potential	01-09-M308
Performance & Development Plan (PDP)	01-09-M325
Sexual Harassment Awareness & Prevention for Managers and Leaders	01-09-M327
Legal and Effective Hiring for Success	01-09-M560
Ethics in Decision Making for Supervisors and Human Resources	01-09-M564
Mind of a Manager, Heart of a Leader	01-09-M575
Motivating & Coaching to Build Top Talent	01-09-M576
Managing Change & Making Great Decisions	01-09-M577
Leading from the Middle: Influencing without Direct Authority	01-09-M578
Leading Through Difficulty: Emotional Intelligence, Communication & Conflict Management	01-09-M579
Art of Delivering Positive Feedback	01-09-M581
Building a Coaching Culture	01-09-M582
Building a Resilient Team	01-09-M599
Crucial Learning Crucial Influence	01-09-M602
Franklin Covey Leading at the Speed of Trust	01-09-M603
Creating Psychological Safety Through Conversations	01-09-M613
Leadership NEXT	01-09-M615
Franklin Covey 4 Essential Roles of Leadership	01-09-M627
Franklin Covey 6 Critical Practices of Leadership	01-09-M640
Franklin Covey Change Management: How to Turn Uncertainty Into Opportunity	01-09-M649
Excel 2019 Level 1	01-14-D723
Mediation Tools and Skills	01-14-EM01
Facilitation Skills	01-14-EP72
Building Confidence, Competence, & Credibility	01-14-EPB6
Sexual Harassment Prevention for Employees	01-14-ER03
Verbal De-escalation, Conflict, and Self Identification of Triggers	01-14-ER10
Problem Solving the Washington Way	01-14-GE25
Performance Accountability: How to Measure Outcomes	01-14-GE27
Investigator Training Core	01-14-IV01
Investigator Training Advanced	01-14-IV02
Effective Meeting Management	01-14-M084
Time Management	01-14-M094
Project Management Essentials	01-14-P007
Project Initiation and Planning	01-14-P015
Project Risk Management	01-14-P020
Project Quality and Performance Management	01-14-P035
Business Analysis Fundamentals: Framework and Competencies	01-14-P039
Business Analysis Planning and Monitoring	01-14-P042
Business Analysis Techniques	01-14-P045
Project Cost & Schedule Management	01-14-P052
Project Management Scope & Requirements Management	01-14-P054
Business Analysis Elicitation & Collaboration and Requirements Life Cycle Management	01-14-P055
Business Analysis Strategy Analysis and Perspectives	01-14-P056
Business Analysis Solutions Evaluation	01-14-P057
Business Analysis Requirements Analysis and Design Definition	01-14-P058
Project Driven Change Management	01-14-P060
Communications Skills in Project Team Management & Leadership	01-14-P061
Stakeholder Management & Project Governance	01-14-P062
Project Execution, Control & Closure	01-14-P063
Organizational Strategic Planning	01-14-P064
Managing Priorities	01-14-PS03
Project Management Fundamentals for Non-IT Staff	01-14-PS07
Program Portfolio Management	01-14-PS13
Program Management Fundamentals	01-14-PS14
Franklin Covey 7 Habits of Highly Effective People	01-14-PS22
Franklin Covey 5 Choices to Extraordinary Productivity	01-14-PS24
Franklin Covey Working at the Speed of Trust	01-14-PS25
Crucial Learning Crucial Conversations for Accountability Online (eLearning)	01-14-PS37
Crucial Learning The Power of Habit Online (eLearning)	01-14-PSEO
Crucial Learning Getting Things Done Online (eLearning)	01-14-PSOE
Creating a Motivational Mindset	2255
Delegating Effectively	2256
Keys to Building an Effective Team	2257
Exceptional Coach: How to Assist Others in Going from Average to Excellent	2258
Leadership Command Presence I: Building Acceptance & Credibility while Communicating Influentially	2259
Leadership Command Presence II: Building Acceptance & Credibility while Communicating Influentially	2260
Coaching as a Leadership Style	2261
Leadership Presence	2262
Respect in the Workplace	2263
Conflict De-escalation: How to Respond when Emotions Run High	2264
Communicate to Connect: Skills for a Healthy Workplace	2265
Conflict Happens! Skills to Move Forward	2266
Prosci Change Practitioner Program	2272
First Aid, CPR, and AED	2273
First Aid, CPR, AED - Re-certification	2274
Servant Leadership	2275
Five Dysfunctions of a Team	2276
Outward vs. Inward Mindset	2277
Effective Feedback Coaching Skills	2278
Leading an Inspired Workforce Part I: Empowering Supervision	2284
Introduction to Elemental Leadership	2285
Team Skills: Participating on & Leading Effective Teams	2294
Coaching: How Leaders Develop the Next Leaders	2295
Creating Psychological Safety on Teams	2296
Leading & Managing Change	2297
Listening Skills	2302
Secrets to Providing Exceptional Customer Service	2303
Workplace Civility and Bullying Prevention	2304
Resolving Workplace Conflict	2307
Leading People Through Change Concepts	2309
Accessible Office Documents	2312
Using “The Leadership Challenge” to Bring Out the Best in Others	2315
Winning the Interview	2319
Harnessing the Power of Agile EQ	2321
Motivational Interviewing for Professional Effectiveness	2322
Motivational Conversations	2332
Virtual Meeting Facilitation Basics	2333
Conflict, Compromise, & Cordial Co-workers	2336
Dealing With Troubled, Toxic, or Negative People	2337
Effective Problem Solving and Decision Making	2338
Facilitating Effective Meetings	2340
Emotional Intelligence at Work	2341
Collaborative Negotiations	2342
Audio and Voiceover Basics	2347
Adult Learning Theory	2350
Domestic Violence in the Workplace	2352
Essential Ethics	2353
Connected Customer Service	2356
A Path Toward Equity: Module 1 – Racism as a Foundation	2358
A Path Toward Equity: Module 2 – Racism as a Structure	2359
A Path Toward Equity: Module 3 – Feeling Like an Outsider: The Cost of Being Othered	2360
A Path Toward Equity: Module 4 – Belonging: Moving from Them to Us	2361
Customer Service Fundamentals for Excellence	2362
Creating Strength Based Teams	2365
How To Stand Out in a Talented Field	2366
How to Accelerate Your Professional Development	2367
Achieving Results Through Employee Engagement	2368
Strengthen Your Workplace Influence	2369
Adaptable Communication Strategies	2370
Effective Employee Onboarding	2371
Building Your Personal Strengths for Professional Excellence	2376
Train the Trainer Part 1	2377
Working Effectively with the Boss	2378
Decision Making in Ideal & Stressful Times	2379
Train the Trainer Part 2	2380
Facilitating with Ease	2381
Communication Styles & Skills Advanced	2385
Facilitation Fundamentals	2390
Minor Shifts for Major Changes	2393
Work Life Harmony - Not Balance!	2395
Prevent and Overcome Burnout for Supervisors and Managers	2396
Prevent and Overcome Burnout for Those Who Do Not Supervise	2398
Express. Appreciate. Retain.	2400
Accountability and Leading Up	2403
Business Writing	2404
Conflict Resolution – Getting Along in the Workplace	2405
Effective Communication	2406
Innovation and Creative Thinking	2407
Problem Solving and Decision Making	2409
Project Management for Beginners	2410
Team Building: Developing High-Performance Teams	2411
Make the Most of Your Time & Priorities	2412
Public Speaking, PowerPoint, and How to Engage an Audience	2413
360 Degree Assessment Debriefing	2414
Interviewing for Success - Making a Positive Impact During the Interview	2418
Email Essentials: Maximizing Efficiency and Crafting Clear Messages	2420
Time Management for Managers	2421
Myers-Briggs Type Indicator Basics	2422
Myers-Briggs Type Indicator - Type and the Hybrid Workspace	2427
Myers-Briggs Type Indicator - Type and Team Building	2428
Create More Accessible Email Messages in Outlook (eLearning)	2431
Civil Service Rules & Labor Relations (eLearning)	2432
Create More Accessible Excel Workbooks (eLearning)	2433
Negotiation - Real World Strategies for the Professional Setting	2435
Agile EQ for Non-Managers	2437
Create More Accessible PowerPoint Slides (eLearning)	2438
Defensive Driving (eLearning)	2439
Ethics in State Government (eLearning)	2440
Family Medical Leave Act for Supervisors (eLearning)	2441
Interview Skills for Panelists (eLearning)	2442
IT Security Awareness (eLearning)	2443
Paid Family & Medical Leave (eLearning)	2444
Pay, Leave, & Time (eLearning)	2445
Performance Plans & Reviews (eLearning)	2446
Preventing Workplace Violence for Supervisors (eLearning)	2447
Reasonable Accommodations for Supervisors (eLearning)	2448
Resolving Performance Issues (eLearning)	2449
Sexual Harassment Prevention for All Employees (eLearning)	2450
Sexual Harassment Prevention for Supervisors (eLearning)	2451
Suicide Awareness (eLearning)	2452
Teleworking in a Modern Work Environment (eLearning)	2453
Create More Accessible Word Documents (eLearning)	2456
Unlawful Employment Discrimination (eLearning)	2457
Use of Criminal Records in Hiring (eLearning)	2458
Workplace Behavior for WFSE Represented Employees (eLearning)	2459
Harness the Power of Productive Conflict	2461
Relationship Management for Building Exceptional Partnerships	2464
The Excellent Communicator – Advanced Communication Skills for the Professional Setting	2465
Social Awareness and Relationship Management	2466
Advanced Professional Skills for Creative, Willing Partnerships with Customers	2467
The Fastest Way to Create New Habits	2469
Context of Tribal Relations in Washington State: Culture, Sovereignty, and Resilience	2483
History and Practice of Government-to-Government Relations: State, Tribal, Federal	2484
Case Studies: Policies in Co-Management and Trends in State-Tribal-Federal Relationships	2485
Strategic Planning: Effective Teams Make all the Difference	2486
Leading Others Part I (eLearning curriculum)	2489
Workplace Violence Prevention & Management for Supervisors and HR	2492
Succession Planning: Developing Talent Before It’s Too Late	2493
Microsoft Project- A New Approach	2494
Multigenerational Workforce Challenges & Solutions	2496
Agile Project Management	2497
Setting Effective Boundaries to Build Trust and Respect	2498
Recognizing & Mitigating Bias in Hiring (Required) (eLearning)	2499
Character Animator Starter	2500
StrengthsFinder 101	2501
StrengthsFinder for Leaders and Managers	2502
Reducing Bias and Noise with a Competency-Based Approach (Required)	2503
Recruitment and Interviewing Preparation (eLearning)	2513
Articulate Rise	2515
Intro to Artificial Intelligence	2516
The Art of Leading Teams	2517
Web Accessibility	2518
Leading Others Part II Module 1: Exploring Leadership: Balancing Organizational, Team, and Individual Needs	2519
Leading Others Part II Module 2: Leading Effectively: Skills, Abilities, and Behaviors	2520
Leading Others Part II Module 3: Measuring Success: Criteria, Standards, and Competencies	2521
Leading Others Part II Module 4: Cultivating Self-Awareness: Using Agility and Influence for Meaningful Change	2522
Leading Others Part II Module 5: Creating Inclusive Culture: Care, Communication, and Collaboration	2523
Leading Others Part II Module 6: Driving Performance: Expectations, Feedback and Coaching	2524
Access 2019 Level 1	2525
Access 2019 Level 2	2526
eLearning Accessibility	2527