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Course Name Course Code
Presentation Skills 01-03-E002
Interpersonal Conflict Resolution 01-03-E00T
Communication Styles & Skills for Employees 01-03-E015
Understanding People Through Strengths 01-03-E056
Customer Service 01-03-E059
Assertive Communication 01-03-E075
Customer Service: Maintaining a Positive Attitude 01-03-E077
Helping Difficult Customers 01-03-E083
Crucial Learning Crucial Conversations For Mastering Dialogue 01-03-EC03
Adult Learning Styles 01-03-EC23
Collaboration in the Workplace 01-03-EC32
Crucial Learning Crucial Conversations for Accountability 01-03-EC33
Emotional Intelligence in Practice: Manage Workplace Emotions 01-03-EC35
Foundations of Emotional Intelligence 01-03-EC36
Emotional Intelligence - Foundations & In Practice 01-03-EC39
Crucial Learning Crucial Conversations Train the Trainer Certification 01-03-EC41
Managing Challenging Conversations 01-03-EC54
Skill Building Workshop 01-03-EC55
Crucial Learning Crucial Conversations for Mastering Dialogue Online (eLearning) 01-03-ECOE
Writing Skills for Public Sector Professionals 01-03-EW04
Writing Policies & Procedures 01-03-EW10
Writing Minutes & Meeting Notes 01-03-EW19
Grammar Review 01-03-EW28
Technical Writing for Public Sector Professionals 01-03-EW37
Editing & Proofreading for Public Sector Professionals 01-03-EW39
Writing for the Web 01-03-EW44
Plain Language - Writing and Design 01-03-EW50
Grammar Foundations 01-03-EW53
Editing Skills Review 01-03-EW55
Technical Writing: Editing Techniques 01-03-EW59
Technical Writing: Proofreading Techniques 01-03-EW60
Writing Emails 01-03-EW64
Accessible Document Design for Beginners 01-03-EW68
Government to Government Training 01-03-SP14
Excel Pivot Tables 01-04-D712
Excel 2019 Level 2 01-04-D724
PowerPoint 2016 - 2019 Level 1 01-04-D725
Outlook 2016 - 2019 Level 1 01-04-D727
Access 2016 Level 1 01-04-D731
Excel 2019 Level 3 01-04-D734
Web Design Principles 01-04-D745
Excel: Creating Dashboards 01-04-D746
Excel Formula Favorites 01-04-D747
InDesign CC Level 1 01-04-D748
SQL Structured Query Language Level 1 01-04-T808
Visio 2016 Level 1 01-04-T907
Articulate Storyline 3 & 360: Essentials Level 1 01-04-T918
Articulate Storyline 3 & 360: Beyond Essentials Level 2 01-04-T921
Excel: Interactive Reports 01-04-T935
Articulate Storyline: Tips, Tricks, and Gamification 01-04-T944
SQL Language Basics 01-05-T929
Data Warehouse Information and Overview 01-05-T930
Data Analysis, Integration, and Business Intelligence 01-05-T931
Managing Job Stress 01-07-EE05
Creating and Sustaining Work-Life Balance 01-07-EE65
The Importance of Self-Care 01-07-EE66
Self-Esteem and Our Internal Dialog 01-07-EE67
Alleviating Compassion Fatigue and Avoiding Burnout 01-07-EE71
Mental Health First Aid 01-07-ER14
Reasonable Suspicion 01-07-ER15
Violence in the Workplace 01-07-M206
Human Resource Essentials 01-09-HR51
Recruitment & Selection 01-09-HR60
Fundamentals of Human Resources 01-09-HR61
Changing World of Work and Employee Relations 01-09-HR62
Misconduct Investigator Training 01-09-HR64
Navigating Discrimination Claims & Managing Accommodations 01-09-HR65
Performance Management in a Just Cause World 01-09-HR66
Budgeting for the Non-Financial Manager 01-09-M091
Language of Leadership: Enhancing Your Leadership Potential 01-09-M308
Performance & Development Plan (PDP) 01-09-M325
Sexual Harassment Awareness & Prevention for Managers and Leaders 01-09-M327
Legal and Effective Hiring for Success 01-09-M560
Ethics in Decision Making for Supervisors and Human Resources 01-09-M564
Mind of a Manager, Heart of a Leader 01-09-M575
Motivating & Coaching to Build Top Talent 01-09-M576
Managing Change & Making Great Decisions 01-09-M577
Leading from the Middle: Influencing without Direct Authority 01-09-M578
Leading Through Difficulty: Emotional Intelligence, Communication & Conflict Management 01-09-M579
Art of Delivering Positive Feedback 01-09-M581
Building a Coaching Culture 01-09-M582
Building a Resilient Team 01-09-M599
Crucial Learning Crucial Influence 01-09-M602
Franklin Covey Leading at the Speed of Trust 01-09-M603
Creating Psychological Safety Through Conversations 01-09-M613
Leadership NEXT 01-09-M615
Franklin Covey 4 Essential Roles of Leadership 01-09-M627
Franklin Covey 6 Critical Practices of Leadership 01-09-M640
Franklin Covey Change Management: How to Turn Uncertainty Into Opportunity 01-09-M649
Excel 2019 Level 1 01-14-D723
Mediation Tools and Skills 01-14-EM01
Facilitation Skills 01-14-EP72
Building Confidence, Competence, & Credibility 01-14-EPB6
Sexual Harassment Prevention for Employees 01-14-ER03
Verbal De-escalation, Conflict, and Self Identification of Triggers 01-14-ER10
Problem Solving the Washington Way 01-14-GE25
Performance Accountability: How to Measure Outcomes 01-14-GE27
Investigator Training Core 01-14-IV01
Investigator Training Advanced 01-14-IV02
Effective Meeting Management 01-14-M084
Time Management 01-14-M094
Project Management Essentials 01-14-P007
Project Initiation and Planning 01-14-P015
Project Risk Management 01-14-P020
Project Quality and Performance Management 01-14-P035
Business Analysis Fundamentals: Framework and Competencies 01-14-P039
Business Analysis Planning and Monitoring 01-14-P042
Business Analysis Techniques 01-14-P045
Project Cost & Schedule Management 01-14-P052
Project Management Scope & Requirements Management 01-14-P054
Business Analysis Elicitation & Collaboration and Requirements Life Cycle Management 01-14-P055
Business Analysis Strategy Analysis and Perspectives 01-14-P056
Business Analysis Solutions Evaluation 01-14-P057
Business Analysis Requirements Analysis and Design Definition 01-14-P058
Project Driven Change Management 01-14-P060
Communications Skills in Project Team Management & Leadership 01-14-P061
Stakeholder Management & Project Governance 01-14-P062
Project Execution, Control & Closure 01-14-P063
Organizational Strategic Planning 01-14-P064
Managing Priorities 01-14-PS03
Project Management Fundamentals for Non-IT Staff 01-14-PS07
Program Portfolio Management 01-14-PS13
Program Management Fundamentals 01-14-PS14
Franklin Covey 7 Habits of Highly Effective People 01-14-PS22
Franklin Covey 5 Choices to Extraordinary Productivity 01-14-PS24
Franklin Covey Working at the Speed of Trust 01-14-PS25
Crucial Learning Crucial Conversations for Accountability Online (eLearning) 01-14-PS37
Crucial Learning The Power of Habit Online (eLearning) 01-14-PSEO
Crucial Learning Getting Things Done Online (eLearning) 01-14-PSOE
Creating a Motivational Mindset 2255
Delegating Effectively 2256
Keys to Building an Effective Team 2257
Exceptional Coach: How to Assist Others in Going from Average to Excellent 2258
Leadership Command Presence I: Building Acceptance & Credibility while Communicating Influentially 2259
Leadership Command Presence II: Building Acceptance & Credibility while Communicating Influentially 2260
Coaching as a Leadership Style 2261
Leadership Presence 2262
Respect in the Workplace 2263
Conflict De-escalation: How to Respond when Emotions Run High 2264
Communicate to Connect: Skills for a Healthy Workplace 2265
Conflict Happens! Skills to Move Forward 2266
Prosci Change Practitioner Program 2272
First Aid, CPR, and AED 2273
First Aid, CPR, AED - Re-certification 2274
Servant Leadership 2275
Five Dysfunctions of a Team 2276
Outward vs. Inward Mindset 2277
Effective Feedback Coaching Skills 2278
Leading an Inspired Workforce Part I: Empowering Supervision 2284
Introduction to Elemental Leadership 2285
Team Skills: Participating on & Leading Effective Teams 2294
Coaching: How Leaders Develop the Next Leaders 2295
Creating Psychological Safety on Teams 2296
Leading & Managing Change 2297
Listening Skills 2302
Secrets to Providing Exceptional Customer Service 2303
Workplace Civility and Bullying Prevention 2304
Resolving Workplace Conflict 2307
Leading People Through Change Concepts 2309
Accessible Office Documents 2312
Using “The Leadership Challenge” to Bring Out the Best in Others 2315
Winning the Interview 2319
Harnessing the Power of Agile EQ 2321
Motivational Interviewing for Professional Effectiveness 2322
Motivational Conversations 2332
Virtual Meeting Facilitation Basics 2333
Conflict, Compromise, & Cordial Co-workers 2336
Dealing With Troubled, Toxic, or Negative People 2337
Effective Problem Solving and Decision Making 2338
Facilitating Effective Meetings 2340
Emotional Intelligence at Work 2341
Collaborative Negotiations 2342
Audio and Voiceover Basics 2347
Adult Learning Theory 2350
Domestic Violence in the Workplace 2352
Essential Ethics 2353
Connected Customer Service 2356
A Path Toward Equity: Module 1 – Racism as a Foundation 2358
A Path Toward Equity: Module 2 – Racism as a Structure 2359
A Path Toward Equity: Module 3 – Feeling Like an Outsider: The Cost of Being Othered 2360
A Path Toward Equity: Module 4 – Belonging: Moving from Them to Us 2361
Customer Service Fundamentals for Excellence 2362
Creating Strength Based Teams 2365
How To Stand Out in a Talented Field 2366
How to Accelerate Your Professional Development 2367
Achieving Results Through Employee Engagement 2368
Strengthen Your Workplace Influence 2369
Adaptable Communication Strategies 2370
Effective Employee Onboarding 2371
Building Your Personal Strengths for Professional Excellence 2376
Train the Trainer Part 1 2377
Working Effectively with the Boss 2378
Decision Making in Ideal & Stressful Times 2379
Train the Trainer Part 2 2380
Facilitating with Ease 2381
Communication Styles & Skills Advanced 2385
Facilitation Fundamentals 2390
Minor Shifts for Major Changes 2393
Work Life Harmony - Not Balance! 2395
Prevent and Overcome Burnout for Supervisors and Managers 2396
Prevent and Overcome Burnout for Those Who Do Not Supervise 2398
Express. Appreciate. Retain. 2400
Accountability and Leading Up 2403
Business Writing 2404
Conflict Resolution – Getting Along in the Workplace 2405
Effective Communication 2406
Innovation and Creative Thinking 2407
Problem Solving and Decision Making 2409
Project Management for Beginners 2410
Team Building: Developing High-Performance Teams 2411
Make the Most of Your Time & Priorities 2412
Public Speaking, PowerPoint, and How to Engage an Audience 2413
360 Degree Assessment Debriefing 2414
Interviewing for Success - Making a Positive Impact During the Interview 2418
Email Essentials: Maximizing Efficiency and Crafting Clear Messages 2420
Time Management for Managers 2421
Myers-Briggs Type Indicator Basics 2422
Myers-Briggs Type Indicator - Type and the Hybrid Workspace 2427
Myers-Briggs Type Indicator - Type and Team Building 2428
Create More Accessible Email Messages in Outlook (eLearning) 2431
Civil Service Rules & Labor Relations (eLearning) 2432
Create More Accessible Excel Workbooks (eLearning) 2433
Negotiation - Real World Strategies for the Professional Setting 2435
Agile EQ for Non-Managers 2437
Create More Accessible PowerPoint Slides (eLearning) 2438
Defensive Driving (eLearning) 2439
Ethics in State Government (eLearning) 2440
Family Medical Leave Act for Supervisors (eLearning) 2441
Interview Skills for Panelists (eLearning) 2442
IT Security Awareness (eLearning) 2443
Paid Family & Medical Leave (eLearning) 2444
Pay, Leave, & Time (eLearning) 2445
Performance Plans & Reviews (eLearning) 2446
Preventing Workplace Violence for Supervisors (eLearning) 2447
Reasonable Accommodations for Supervisors (eLearning) 2448
Resolving Performance Issues (eLearning) 2449
Sexual Harassment Prevention for All Employees (eLearning) 2450
Sexual Harassment Prevention for Supervisors (eLearning) 2451
Suicide Awareness (eLearning) 2452
Teleworking in a Modern Work Environment (eLearning) 2453
Create More Accessible Word Documents (eLearning) 2456
Unlawful Employment Discrimination (eLearning) 2457
Use of Criminal Records in Hiring (eLearning) 2458
Workplace Behavior for WFSE Represented Employees (eLearning) 2459
Harness the Power of Productive Conflict 2461
Relationship Management for Building Exceptional Partnerships 2464
The Excellent Communicator – Advanced Communication Skills for the Professional Setting 2465
Social Awareness and Relationship Management 2466
Advanced Professional Skills for Creative, Willing Partnerships with Customers 2467
The Fastest Way to Create New Habits 2469
Context of Tribal Relations in Washington State: Culture, Sovereignty, and Resilience 2483
History and Practice of Government-to-Government Relations: State, Tribal, Federal 2484
Case Studies: Policies in Co-Management and Trends in State-Tribal-Federal Relationships 2485
Strategic Planning: Effective Teams Make all the Difference 2486
Leading Others Part I (eLearning curriculum) 2489
Workplace Violence Prevention & Management for Supervisors and HR 2492
Succession Planning: Developing Talent Before It’s Too Late 2493
Microsoft Project- A New Approach 2494
Multigenerational Workforce Challenges & Solutions 2496
Agile Project Management 2497
Setting Effective Boundaries to Build Trust and Respect 2498
Recognizing & Mitigating Bias in Hiring (Required) (eLearning) 2499
Character Animator Starter 2500
StrengthsFinder 101 2501
StrengthsFinder for Leaders and Managers 2502
Reducing Bias and Noise with a Competency-Based Approach (Required) 2503
Unlocking the Power of Conflict: Turning Opposition into Opportunity 2504
Coaching Conversations Unlocked: Guiding Action Through Coaching 2505
The "Why" Behind the "What": Embracing Your Core Values 2506
From Empathy to Action: Cultivating Compassion in the Workplace 2507
Resilience in Action: Navigating Emotions in Change 2508
Balancing Act for Effective Time Management 2509
Facilitating with Finesse: Leading Productive and Engaging Meetings 2510
Harnessing Emotions for Success: Stress Response 2511
Recruitment and Interviewing Preparation (eLearning) 2513
Compassion Fatigue: Avoiding Exhaustion by Strengthening Capacity 2514
Articulate Rise 2515
Intro to Artificial Intelligence 2516
The Art of Leading Teams 2517
Web Accessibility 2518
Leading Others Part II Module 1: Exploring Leadership: Balancing Organizational, Team, and Individual Needs 2519
Leading Others Part II Module 2: Leading Effectively: Skills, Abilities, and Behaviors 2520
Leading Others Part II Module 3: Measuring Success: Criteria, Standards, and Competencies 2521
Leading Others Part II Module 4: Cultivating Self-Awareness: Using Agility and Influence for Meaningful Change 2522
Leading Others Part II Module 5: Creating Inclusive Culture: Care, Communication, and Collaboration 2523
Leading Others Part II Module 6: Driving Performance: Expectations, Feedback and Coaching 2524
Access 2019 Level 1 2525
Access 2019 Level 2 2526